Employers want to know how you can add value to their team or organization based on what you have done in the past.
Feature information that highlights your qualifications and supports your objective. Provide specific examples of your accomplishments, skills, and results.
To write effective accomplishment statements, think of the acronym: S.A.R. (Situation, Action, Result)
Accomplishment Statement Examples
Before: Responsible for customer service.
After: Selected as the primary agent to handle irate customers. Recognized for ability to calm clients, resolve problems, and follow through. Resulted in strong customer relations.
Action verbs=selected, recognized
S= handle irate customers
A=calm clients, resolve problems, follow through
R=strong customer relations
Before: Prepared financial reports.
After: Designed, developed and distributed customized monthly budget results. Provided timely and accurate data for management analysis.
Before: Led a team of student volunteers.
After:
Before: Responsible for writing business plans.
After: Effectively demonstrated writing skills through the creation of a district business plan which reduced expenses by 10%.
Before: Rebuilt a model radio for resale.
After: Rebuilt a 1900 Philco model radio using research and technical expertise which returned a 250% profit upon sale.
Before: Responsible for the design of LCM interface.
After: Collaboratively worked with a team of 4 to design a comprehensive LCM interface. Presented the finished product in a timely manner allowing extra time to assist team with additional projects.
Before: Did price analysis and sold products.
After:
Before: Took food orders and served bacon and eggs.
After: Assisted customers in a timely and effective manner in a fast paced environment.
Before: Sold high-end women’s shoes.
After: Communicated and marketed products to a diverse client base.
Before: Tested and repaired PC boards.
After: Analyzed and troubleshot equipment and process defects. Presented findings and made recommendations to management.
Effective Resume Wording
Another strategy to writing effective accomplishment statements is to take typical job responsibilities and rewrite them using more employer-centered language. For example:
O.K. Wording / More Effective Wording
Stock shelves / Inventory Control
Run cash register / Daily cash reconciliation
Help a new employee / Informal staff training
Play games with kids / Act as a role model
Put up posters / Assist with publicity
Gather information / Collect and analyze data
Use training to solve issues / Apply knowledge of...
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