During the Interview
The Interview Format
Most interviews have three parts: rapport-building, information-exchange, and conclusion.
Rapport-building
The rapport-building stage is your opportunity to "break the ice" by discussing subjects often unrelated to the position such as the weather, traffic, or a hobby listed on your resume. Be aware that first impressions are formulated at this point. Make a good impression with your:
- professional dress and demeanor,
- positive body language,
- communication style,
- self-confidence,
- and positive attitude—if traffic was bad, don't discuss it—focus on positive things.
Information-exchange
The information-exchange stage encompasses two segments.
- First, employers probe to obtain information about you. This is your opportunity to market your strengths and background as they relate to the position.
- Second, the employer provides information about the organization and position. This is the most important segment of your interview—focus your attention on being the "most appropriate candidate." Listen well, ask relevant questions, and respond appropriately.
Conclusion
The conclusion stage of the interview allows you to clarify important points, summarize your qualifications, reiterate your interest in the position, and articulate the major reasons why you are the best applicant. It's also your opportunity to obtain a business card (for following up and developing thank you letters).
Types of Interview Questions
Interviewing styles vary from interviewer to interviewer. Some employers may use a very structured format in which all applicants are asked a standard list of questions, and others are more comfortable with a more free-flowing conversational style or a combination of styles. Be prepared for variations.
Types of Questions:
- Directive: Normally clear and specific.
Question:
What was your most challenging college course?
Answer suggestions:
Be honest and back up your answer with reasons.
Don't wait for the employer to ask "why?"
- Non-Directive: Open-ended and less structured.
Question:
Tell me about yourself.
Answer suggestions:
This might be a good time to launch into your one-minute commercial.
- Hypothetical: Case scenario-, problem solving-, or issue-centered.
Question:
Describe how you would handle _________.
Answer suggestions:
Don't panic.
With these questions you have to think on your toes.
Just remember to use your best problem-solving skills.
- Behavioral: Skill-, ability-, and experience-centered.
Question:
Describe a time when you had to handle a tough conflict.
Answer suggestions:
Be aware that employers will use the way you've dealt with situations in school or other settings to evaluate skills needed to perform the job.
Stay positive and do not criticize former employers and co-workers when describing how you worked through conflicts.
See our Interview Questions PDF handout for more sample questions.
Attend one of our interview workshops and learn interview strategies to help you answer such questions.
Part of presenting yourself as the perfect candidate for a position is being self-confident. And knowing what to expect on an interview can increase your confidence level.
Knowing the typical interview format and preparing answers for standard questions beforehand will relieve you from some stress during the interview and allow you to be yourself.
Practice Interviewing
Welcome to the Perfect Interview online. Mock interviews with a replay button.
Check out our new interviewing tool which gives you the opportunity to practice and perfect your interviewing skills.
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